Caledonia Energy Partners, L.L.C.
2001 Timber Creek Road
Flower Mound, TX 75028
Attn:     Jim Goetz
Phone     (972) 691-3332Fax  (972) 874-8743
Caledonia will respond initially within forty-eight (48) hours and in writing
within thirty (30) Days of receipt of the complaint advising Customer or
Potential Customer of the disposition of the complaint.
   
   
3.11     Information.
(a)     Any person may request information on pricing, terms of service or
capacity availability by contacting Caledonia at the following
address:
   
Caledonia Energy Partners, L.L.C.
2001 Timber Creek Road
Flower Mound, TX 75028
Attn:     Jim Goetz
Phone     (972) 691-3332Fax  (972) 874-8743
(b)     Each Customer will be provided with a list of phone numbers for
Caledonia s Gas dispatch and control personnel, who are on-call twenty-four
(24) hours a Day.
   
3.12     Construction of Facilities.  Caledonia shall not be required to
provide any requested service under any rate schedule which would require
construction or acquisition by Caledonia of new facilities, or expansion of
the existing Facility.
   
4.     PRIORITY, INTERRUPTION OF SERVICE AND OPERATIONAL FLOW ORDERS
4.1     Priority of Service.  Any Customer executing a Service Agreement with
Caledonia shall be entitled to Gas Services in the following order of
declining priority:
   
(a)     Firm Storage Service (FSS) at primary Point(s) of Receipt, not in
excess of MDIQ (as limited by ADIQ), and at primary Point(s) of Delivery, not
in excess of MDWQ (as limited by ADWQ), located on Caledonia s
system.
   
(b)     Make-up volumes to correct prior variances between (i) Transporter
under a balancing agreement, (ii) Customer and Caledonia, and (iii) Customer
and Transporter if the variance was due to Caledonia s failure to receive or
deliver Customer s scheduled volumes.
   
(c)     Advanced Interruptible Storage Service and Advanced Interruptible Loan
Service, pursuant to Section 4.2, below.
   
(d)     Interruptible Storage Service, Interruptible Loan Service and
Authorized Overrun Quantities under all Rate Schedules shall be pursuant to
Section 4.3, below.